C4B Com For Business AG

Company Details

Category

Communication

Headquarters

Germering, Germany

Data Hosting

EU Only

Open Source

No

Pricing

paid

Website

https://www.xphone-connect.com

About C4B Com For Business AG

XPhone Connect is a unified communications platform designed to integrate business communication into existing IT and telephony infrastructures. It consolidates telephony, messaging, and meetings into a single system, reducing fragmentation and enabling structured communication processes. Organizations in the public sector and regulated environments often rely on established PBX systems and heterogeneous IT landscapes. XPhone Connect addresses this by linking telephony with applications such as CRM, ERP, and directory services, allowing communication processes to be managed within existing systems without requiring a full infrastructure replacement. The platform is used by small and medium-sized businesses, enterprise organizations, and public institutions, including administrations, municipalities, and other government-related entities. It is particularly suited for environments with regulatory requirements, where control over communication data and infrastructure is essential. Key features include computer telephony integration (CTI), softphone functionality for desktop and mobile devices, presence and availability management, and audio and web meetings. A central communication journal provides transparency across all interactions. The platform integrates with CRM and ERP systems and connects to directory services such as Active Directory. A distinguishing characteristic of XPhone Connect is its ability to operate within existing infrastructures. It supports open standards such as SIP, WebRTC, and REST APIs, enabling interoperability across different systems and vendors. This is particularly relevant for public sector organizations that require long-term compatibility and avoidance of vendor lock-in. XPhone Connect supports on-premises and hybrid deployment models. In on-premises scenarios, the software is operated within the organization’s own infrastructure, allowing full control over data storage, system configuration, and security policies. Hybrid models enable selective integration with cloud services while maintaining control over core systems. From a data residency perspective, communication data can remain within the organization’s infrastructure or within defined regional environments. This supports compliance with European data protection regulations and internal governance requirements, which are especially relevant for public administrations and regulated industries. Compared to non-European alternatives such as Microsoft Teams or Zoom, which are typically based on centralized cloud architectures, XPhone Connect is designed to integrate into existing environments and can be operated without mandatory reliance on external cloud providers. This approach supports infrastructure control, long-term operability, and alignment with regulatory requirements. The software is developed by C4B Com For Business AG, a German company focused on communication solutions for enterprise and public sector use in Europe.

Replaces

C4B Com For Business AG is an alternative to: Microsoft Teams, Zoom Phone, Zoom, Slack, Cisco, Google Meet