charles AI

A conversational AI and CRM platform helping brands attract, convert, and retain customers through AI agents and marketing automations.

Company Details

Category
Marketing Automation
Headquarters
Berlin, Germany
Data Hosting
EU Only
Open Source
No
Pricing
enterprise
Website
https://www.hello-charles.com/

About charles AI

charles AI is a conversational AI and CRM platform designed for brands to manage customer interactions through messaging channels including WhatsApp, Instagram, and Messenger. The software utilizes AI agents to automate lead qualification, product recommendations, and appointment booking. It features capabilities for subscriber collection, abandoned cart recovery, and 24/7 customer support. The platform integrates with product feeds and external systems to provide personalized responses based on brand-specific data and customer preferences.

Replaces

charles AI is an alternative to: intercom, klaviyo, twilio-engage

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