Nicereply
Track the quality of your customer service with Nicereply, an all-in-one customer satisfaction survey tool. Get more feedback from your customers with personal
Company Details
- Category
- Surveys
- Headquarters
- Bratislava, Slovakia
- Data Hosting
- Global
- Open Source
- No
- Pricing
- paid
- Website
- https://nicereply.com
About Nicereply
Nicereply is a Slovakia-based customer experience platform that provides survey software for measuring customer satisfaction, loyalty, and effort. The platform enables businesses to deploy CSAT, NPS, and CES surveys through multiple distribution channels, including in-signature email surveys, post-resolution automated emails, website pop-ups, and survey link URLs. Features include leaderboard analytics for agent performance, customizable rating scales, and integrations with helpdesk systems like Zendesk and Salesforce to sync feedback data directly to support tickets.
Replaces
Nicereply is an alternative to: google-forms, surveymonkey