Custify

Custify is a customer success software platform for CSMs to centralize customer data, automate workflows, reduce churn, and optimize onboarding and expansion.

Company Details

Category
Customer Support
Headquarters
München, Germany
Data Hosting
EU Only
Open Source
No
Pricing
paid
Website
https://www.custify.com

About Custify

Custify is a customer success platform designed for CSMs to reduce churn, optimize onboarding, and grow revenue. In Custify, you can gather all your customer data and gain insights about their behavior and product usage. Our intuitive customer success platform is complemented by our concierge onboarding, helping you get value as quickly as possible. In Custify, you can: 1. Proactively engage with customers, making sure they reach their goals 2. Monitor churn signs and act before issues escalate to secure accounts 3. Create health scores to monitor customer lifecycles and KPIs 4. Create quick automations that trigger based on a wide range of customer signals 5. Build custom calculated metrics to monitor anything about your customers' product usage 6. Centralize data streams in a single, easy-to-use, intuitive dashboard 7. Build custom, shareable customer portals to use in QBRs and EBRs

Replaces

Custify is an alternative to: hubspot-marketing-hub, intercom, zendesk

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