European Customer Support Alternatives

AGO provides a Customer Operations Hub with AI-enhanced tools to centralize and streamline customer service operations for fast, personalized responses.

BB Open acts as an IT contractor building complete European workplaces, acting as a single point of contact for IT infrastructure and supplier management.

Leading SaaS platform for Customer Service Automation. Automate business processes and support with AI Agents like Voicebots, Chatbots & E-Mail Agents.

CASERIS is a German software vendor for customer dialogue, enterprise communications and AI-powered automation — on-premises or cloud-based.

Combodo develops iTop, an open-source, web-based ITSM and CMDB software solution designed to help IT teams manage services and automate tasks.

Customer messaging and support platform.

Custify is a customer success software platform for CSMs to centralize customer data, automate workflows, reduce churn, and optimize onboarding and expansion.

Customerly is the most used AI-first customer support suite from SaaS Scale ups teams, offering tools for AI ticket resolution, automated replies, NPS surveys, and email marketing campaigns.

Helpdesk and customer support.

Diabolocom provides AI-powered cloud contact center solutions designed to boost automation, agent productivity, and customer experience.

Customer service platform.

Empower your business with GLPI, developed by Teclib' – the leading open-source solution for #ServiceManagement and #ITSM. GLPI offers fully integrated tools to

Guestri is a digital guest application for Airbnb and vacation rentals that allows hosts to share house rules, WiFi, tips, and upsells via QR codes.

KIX is a scalable open-source solution for ITSM and ESM – operable in European clouds or in your own data centre.

Helpdesk software.

Custom AR solutions using augmented reality for remote assistance, indoor navigation, and immersive 3D tutorials.

European ESM provider delivering ITSM, ITAM, SAM and UEM with sovereign cloud, on-prem or private cloud deployment options.

Mint Service Desk is an all-in-one ESM and ITSM platform that automates workflows and streamlines service delivery across IT and business departments.

Open-source ticketing system (self-host).

Service Management Platform with business services from the maintainer. 100 % open source and free. Modular and very flexible. ITSM, CSM, ESM.

Service management and ticketing platform.

Live chat and helpdesk.

Smartsupp is your online shopping assistant, providing everything you need to grow your online sales: AI, LeadGen chatbots, and Live chat.

MSP with datacenter in european union for webhost, hosted exchange, owncloud, nextcloud, ai solutions, ai agents, n8n workflows

Starko is an AI-powered knowledge and communication platform that centralizes all internal knowledge of the company, into one intelligent, searchable hub. It connects this knowledge base to all customer communication channels, enabling teams to deliver consistent, accurate, and up-to-date responses across chat, email, and social platforms. Starko transforms scattered information into a strategic asset for smarter, scalable operations.

Customer surveys and feedback.

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work bet

TechArenaBG provides enterprise IT consulting and support services, specializing in managed IT solutions for businesses.

Text is the company behind LiveChat, ChatBot, HelpDesk, KnowledgeBase, and OpenWidget. Now, say hi to Text App — next-gen customer support. We help brands provi

An open-source, no-code platform for building AI chatbots and integrating live agent support to automate customer conversations.

Shared inbox and customer engagement platform.

A video testimonial and social proof platform that helps businesses collect, manage, and display video reviews and ratings to build credibility.

Helpdesk + feedback.

Live chat and customer messaging.

Yupiik is a service company and provide a platform to help company to expose and secure their apis in a modular and cloud native way.

Open-source helpdesk and ticketing.

Znuny is an open-source ticket and enterprise management system with ITSM features.