Trengo

Shared inbox and customer engagement platform.

Company Details

Category
Customer Support
Headquarters
Utrecht, Netherlands
Data Hosting
EU Selectable
Open Source
No
Pricing
paid
Website
https://trengo.com

About Trengo

Trengo is a customer engagement platform headquartered in the Netherlands that provides a shared omnichannel inbox for sales and support teams. The software consolidates communication from WhatsApp, email, Instagram, Facebook, voice, and live chat into a single workspace. Key features include AI agents capable of resolving repetitive queries in multiple languages, automated AI journeys for lead qualification, and integrations with e-commerce systems such as Shopify, WooCommerce, and Lightspeed. The platform serves industries including e-commerce, hospitality, travel, and automotive.

Replaces

Trengo is an alternative to: intercom, zendesk

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