Tiledesk

An open-source, no-code platform for building AI chatbots and integrating live agent support to automate customer conversations.

Company Details

Category
Customer Support
Headquarters
Lecce, Italy
Data Hosting
EU Only
Open Source
Yes
Pricing
freemium
Website
https://tiledesk.com/

About Tiledesk

Tiledesk is an open-source AI operating system and no-code platform for building conversational agents and automated workflows. Designed for customer support, e-commerce, and internal operations, it features a visual Design Studio for crafting customer journeys and a Knowledge Base that uses RAG technology to provide accurate responses. The software supports multichannel deployment across web, WhatsApp, and social media, including live agent handovers and automated ticketing. It integrates with tools like Shopify and provides features for appointment scheduling and email automation.

Replaces

Tiledesk is an alternative to: freshdesk, intercom, zendesk

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