LiveAgent

Helpdesk software.

Company Details

Category
Customer Support
Headquarters
Bratislava, Slovakia
Data Hosting
EU Selectable
Open Source
No
Pricing
paid
Website
https://www.liveagent.com

About LiveAgent

LiveAgent is an omnichannel customer service platform that unifies communication channels into a single dashboard. Developed by Slovakia-based Quality Unit, the software provides a ticketing system, live chat, built-in call center, and social media integrations for platforms including WhatsApp and Viber. It features AI-powered tools such as chatbots, answer assistants, and automated ticket triaging. The platform includes self-service options through knowledge bases and customer portals, alongside 200+ integrations to connect existing business tools.

Replaces

LiveAgent is an alternative to: freshdesk, zendesk

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