UseResponse

Helpdesk + feedback.

Company Details

Category
Customer Support
Headquarters
Prague, Czech Republic
Data Hosting
Global
Open Source
No
Pricing
paid
Website
https://www.useresponse.com

About UseResponse

UseResponse is a customer service suite providing multichannel support tools for businesses. The platform includes a ticketing system for help desk management, feedback software for idea organization, knowledge base software for self-service documentation, and live chat with messenger integrations. Available as cloud-based or self-hosted software, the system features automation triggers, service level agreement tracking, and custom analytics. The suite supports communication across email, social media, and various messaging applications.

Replaces

UseResponse is an alternative to: zendesk

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