Deskpro

Helpdesk and customer support.

Company Details

Category
Customer Support
Headquarters
London, United Kingdom
Data Hosting
EU Selectable
Open Source
No
Pricing
paid
Website
https://www.deskpro.com

About Deskpro

Deskpro is an omnichannel help desk platform that unifies customer and employee support across email, live chat, voice, SMS, and social media. The software provides automated workflows, dynamic forms, and a customizable knowledge base for self-service. Deployment options include cloud, private cloud, and on-premise configurations, with data residency options in the UK, EU, and US. The platform features an AI engine for ticket summarization and agent assistance, and integrates with professional tools such as Slack, Microsoft Teams, and WhatsApp.

Replaces

Deskpro is an alternative to: zendesk

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