KIX Service Software GmbH
KIX is a scalable open-source solution for ITSM and ESM – operable in European clouds or in your own data centre.
Company Details
- Category
- Customer Support
- Headquarters
- Chemnitz, Germany
- Data Hosting
- EU Only
- Open Source
- Yes
- Pricing
- paid
- Website
- https://kixdesk.com
About KIX Service Software GmbH
KIX Service Software GmbH develops and markets KIX, the leading open source service software. Over 400 customers from a wide range of industries already use KIX for their IT service management or technical customer service. KIX is available as a flexible on-premises or cloud solution. In addition to extensive and customisable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards, etc.), KIX offers a wide range of expansion options. This means that professional field service management, automated device inventory, 16 ITIL® 4 practices, time recording and much more can also be implemented with KIX. As a full-service provider, we support our customers in analysing their processes, implementing software and providing customised extensions. Comprehensive support services and a qualified training programme round off our offering. We are also involved in key industry associations such as the Open Source Business Alliance, BITKOM and itSMF. For more information, visit kixdesk.com.
Replaces
KIX Service Software GmbH is an alternative to: ServiceNow, Freshdesk, Zendesk