ServiceNow Alternatives
Discover 28 sovereign European alternatives to ServiceNow with European data residency and digital sovereignty.
Why Switch from ServiceNow to an EU Alternative?
- Data stored in the EU - Your data never leaves European borders
- Built with GDPR in mind - Privacy-first design
- Digital sovereignty - Reduce dependency on non-EU tech providers
- Self-hosting options - Many alternatives offer on-premise deployment
European ServiceNow Alternatives (28)
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Backbase
Backbase is on a mission to put bankers back in the driver’s seat, fully equipped to lead the AI revolution and unlock remarkable growth and efficiency. At the
📍 Netherlands • Accounting & Finance -
Base76 research lab
Base76 — Nordic AI Frontier Research Lab
📍 Sweden • AI & Machine Learning -
BSI Software
BSI Software is a leading European provider of software solutions for Customer Relationship Management (CRM) and Customer Experience (CX).
📍 Switzerland • CRM -
Camunda
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, an
📍 Germany • Productivity -
Ebbot
Ebbot is an AI service automation platform that orchestrates reliable agents for chat, email, and ticketing with EU-hosted LLMs and sovereign data handling.
📍 Sweden • Customer Support -
Fabasoft AG
European digital governance platform for secure, compliant document, workflow and records management in public institutions.
📍 Austria • Document Collaboration -
GLPI Developed by Teclib'
Empower your business with GLPI, developed by Teclib', the leading open-source solution for #ServiceManagement and #ITSM. GLPI offers fully integrated tools to
📍 France • Customer Support -
GOVERNYS
Governys develops sovereign European software solutions for contract lifecycle management, contractual compliance management, and provider oversight, covering the full lifecycle from due diligence to risk assessment, monitoring, audit readiness, and exit strategy planning. Its solutions are built and hosted exclusively within the European Union, avoiding extraterritorial exposure (e.g., Cloud Act, FISA) and ensuring alignment with European data protection and digital resilience standards.
📍 Luxembourg • Governance -
i-doit Group
We work every day to make i-doit an even better tool for your IT documentation. We are not simply a company where people work in. We consider us as a community
📍 Germany • DevOps -
ilert
ilert is an AI-first company, offering an all-in-one incident management platform for alerting, on-call management, and incident communication to help companies
📍 Germany • DevOps -
Kaamos AI Oy
Kaamos AI helps EU B2B companies handle security and compliance work without hiring a security team.
📍 Finland • Cybersecurity -
KIX Service Software GmbH
KIX is a scalable open-source solution for ITSM and ESM – operable in European clouds or in your own data centre.
📍 Germany • Customer Support -
Kopexa
Kopexa is an AI-powered GRC platform for SMEs, automating ISMS, risk management, and compliance for standards like ISO 27001, NIS2, and GDPR.
📍 Germany • Governance -
Matrix42 GmbH
European ESM provider delivering ITSM, ITAM, SAM and UEM with sovereign cloud, on-prem or private cloud deployment options.
📍 Germany • Customer Support -
Mendix, a Siemens business
Mendix provides an enterprise low-code platform to rapidly build, integrate and deploy secure, scalable applications that accelerate digital transformation.
📍 Netherlands • Cloud Computing -
Mint Service Desk
Mint Service Desk is an all-in-one ESM and ITSM platform that automates helpdesk,workflows and streamlines service delivery across IT and business departments.
📍 Poland • Customer Support -
Modulos
Modulos is an AI governance platform that helps organizations manage AI risks and achieve compliance using agents for the EU AI Act, ISO 42001 and others.
📍 Switzerland • Governance -
OC Group
Official ILIAS Provider. Tailor-made open-source e-learning for Corporate, PA & Defense. Advancing EU digital sovereignty through secure K8S architectures.
📍 Italy • HR & Recruitment -
OCS Inventory
OCS Inventory is an assets management and deployment solution. Since 2001, OCS Inventory NG has been looking for making software and hardware more powerful.
📍 France • Observability -
Oneiric IT
A compliance management platform for MSPs and businesses to track PCI DSS requirements, manage evidence, and maintain audit readiness.
📍 Croatia • Governance -
OTOBO
Service Management Platform with business services from the maintainer. 100 % open source and free. Modular and very flexible. ITSM, CSM, ESM.
📍 Germany • Customer Support -
OTRS
Service management and ticketing platform.
📍 Germany • Customer Support -
rready
sovara is a sovereign Jira & Confluence alternative that is AI-Native, API-First, and highly customizable.
📍 Switzerland • Project Management -
Starhive
Starhive centralises hardware and other business asset information so you can start making confident, AI-enabled decisions that save you money and reduce risk.
📍 Sweden • Database -
ThirdSeer
ThirdSeer is a state-of-the-art platform built to revolutionize third-party risk management, providing organizations with the tools they need to assess, monitor, and mitigate risks across their external service providers. With advanced features such as real-time risk scoring, comprehensive compliance reporting, ThirdSeer ensures your organization remains proactive in addressing vulnerabilities. Designed to meet regulatory frameworks like DORA and NIS2.
📍 Romania • Cybersecurity -
trail
trail provides a software platform for AI governance and responsible AI, as well as Agents to automate manual IT compliance processes.
📍 Germany • Governance -
Unit4
Unit4's next-generation enterprise resource planning (ERP) solutions power many of the world's mid-market organizations, bringing together the capabilities of F
📍 Netherlands • Accounting & Finance -
Zabbix
Zabbix LLC is a software development company headquartered in Riga, Latvia, with subsidiary offices in the United States, Brazil, Mexico, and Japan. The company
📍 Latvia • Observability
Frequently Asked Questions
- What are the best European alternatives to ServiceNow?
- The top European alternatives to ServiceNow include Backbase, Base76 research lab, BSI Software. All are sovereign, EU-built options with European data hosting.
- Do these ServiceNow alternatives offer EU data residency?
- Yes, the European alternatives listed on European Tech Map are EU-built and offer European data hosting options to keep your data in the EU. Many are also built with GDPR in mind.
- Can I self-host these ServiceNow alternatives?
- Many European alternatives offer self-hosting options for complete data control. Check each company's page for specific deployment options.
- Why switch from ServiceNow to a European alternative?
- European alternatives offer digital sovereignty, EU data residency, independence from US tech, and often stronger privacy protections than US-based services.